Accessibility statement

Accessibility Statement

La Poste Groupe is committed to making its websites, intranets, extranets, software solutions and mobile applications accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it implements the following strategy and address: La Poste Group's Multi-Year Digital Accessibility Action Plans.

This accessibility statement applies to the Whistleblowing platform (Alerte éthique), www.alerte-ethique.laposte.fr.

 

Compliance Status

The Whistleblowing platform, www.alerte-ethique.laposte.fr, is partially compliant with the General Accessibility Improvement Reference Framework (RGAA), version 4.1, due to the non-conformities and exemptions listed below.


Test Results

The accessibility audit conducted by La Poste revealed the following:

  • Percentage of criteria met: 60.46% (compliance rate).
  • Average compliance rate for the website: 88.3%.
  • Therefore, the conclusion is: Accessibility: Partially Compliant.


Non-Accessible Content


Non-Conformities:

  • Decorative images not ignored (incorrect ALT attributes).
  • Contrast (text, graphic elements [normal, hover, focus]) below expected ratios.
  • Misuse of columnheader roles outside tables.
  • Lack of alternatives (on certain pages) when JavaScript is disabled.
  • Non-explicit or missing button labels.
  • No voiceover on interactive elements.
  • No voiceover on modal openings.
  • Incorrect identification of the type of certain fields.
  • Some modals are not properly isolated.
  • Interactive elements inaccessible via keyboard navigation.
  • Incomplete <title> tags on pages.
  • Text in English (without change in language) or without warning.
  • Absence of <h1> titles on some pages (and sometimes no title at all).
  • Focus on some elements not visible.
  • Incorrect links between labels and form fields.
  • Keyboard trap in modals (unable to exit).
  • Misuse of tags for formatting purposes.
  • Links insufficiently distinct from adjacent text.
  • Some PDFs lack accessible alternatives.


Disproportionate Burden Exemptions:

  • None.


Content Not Subject to Accessibility Obligations:

  • None.


Establishment of the Accessibility Statement

This statement was drawn up on 25 April2025 and last updated on 23 July2025.


Technical Environment of the Audit and Tools

Content restitution verifications were conducted based on the technical environment provided by the RGAA 4.1 reference base:

  • Browser: Chrome 139.0
  • Screen Reader: NVDA 2023.1
  • Colour Contrast Analyser
  • Browser Add-ons: Stylus, Headings Map, Web Developer Toolbar, Tanaguru Webext

Representative Sample of Audited Website Pages:


Feedback and Contact

If you are unable to access certain content or services, you can contact the person responsible for the Whistleblowing website to be directed to an accessible alternative or obtain the content in another format:


Remedies

This procedure should be used in the following case: You have reported an accessibility issue that prevents you from accessing content or services from the portal and have not received a satisfactory response.

  • Send a message: Visit the Defender of Rights website.
  • Contact the Defender of Rights’ regional delegate.
  • Send a letter (free, no stamp required):


Defender of Rights

Libre réponse 71120

75342 Paris CEDEX 07

France